Maintenance Request

All maintenance issues should be reported to our office as soon as they are identified. This allows us to properly assess, record, and attend to the matter in a timely manner. Please provide as much detail as possible when reporting an issue to help us arrange the appropriate repairs without unnecessary delays.
Before submitting your request
To assist us in processing your request efficiently, please complete the relevant troubleshooting steps below before submitting:

  • Appliances: Check the appliance manual and follow any recommended troubleshooting steps.
  • Power Issues: Test the power point using another appliance to determine whether the issue is with the appliance or the outlet.
  • Lighting Issues: Replace the globe/bulb to ensure the issue is not caused by a faulty globe.

If your request is approved, our tradesperson will contact you directly to arrange access and schedule the required repairs.

Maintenance Details

Drop files here or
Max. file size: 64 MB, Max. files: 3.
    (upload up to 3 photos)

    Our office will review your request and seek landlord approval where required. Repairs are only approved where they relate to the owner’s maintenance responsibilities under the tenancy agreement. If, upon inspection, the issue is found to be due to tenant damage, misuse, or falls outside the owner’s responsibility, you may be liable for the call-out and repair costs. Final responsibility will be determined by the attending tradesperson after assessment.